Group Q&A
A calm 45-60 minute session covering everyday questions.
Senior tech help
Patient Tech Help for Seniors in Greater Philadelphia
Local help with phones, computers, email, printers, Wi-Fi, Zoom, FaceTime, WhatsApp, apps, photos, streaming TV and everyday technology.
Keterya
Free community tech-help hour
Available for senior communities, libraries, townships, congregations and community groups.
Private follow-up
Residents or families can book one-on-one help afterward.
Keterya
Common problems solved
Bring the question in the words you naturally use.
My printer stopped working.
We slow the problem down and handle it step by step.
I cannot get into my email.
We slow the problem down and handle it step by step.
I need help with Zoom or FaceTime.
We slow the problem down and handle it step by step.
My phone storage is full.
We slow the problem down and handle it step by step.
I cannot send photos.
We slow the problem down and handle it step by step.
The TV apps are confusing.
We slow the problem down and handle it step by step.
Start gently
Need help with a phone, tablet, computer or app?
Call or text Ben and describe what feels stuck. We will keep the next step simple.