$1 First Tech Check-In
$1
For seniors or families who want to try Keterya before choosing ongoing support.
- Short first conversation or guided help session
- One simple issue reviewed when possible
- No pressure to continue
Pricing
Simple support options with no confusing tech plans.
Start with the kind of help you need. No passwords or sensitive information requested. Keterya will recommend the simplest option before any paid service begins.
Keterya
Pricing options
Clear starting points for one-time help, monthly support and local community sessions.
One-Time Tech Help
$25
For a quick question, setup step or simple tech task when only a little help is needed.
- Phone, tablet and computer basics
- Email, photos and video-call questions
- Best for short, focused help
Monthly Help: Up to 5 Hours
$75/month
For regular patient help with everyday technology questions.
- Up to 5 hours of help
- Remote help when appropriate
- Good fit for repeated questions
Monthly Unlimited Help
$200/month
For families or seniors who want generous ongoing support and a trusted place to call first.
- Unlimited reasonable monthly help
- Priority scheduling
- Helpful for adult children coordinating support
Community Intro Session
Free
A no-pressure group session for qualified retirement communities, libraries, senior centers and resident groups.
- 45-60 minute intro session
- Plain-language tech Q&A
- Paid follow-up options available
No passwords or sensitive information requested. Choose a paid plan, create your Keterya account/order number, and continue to PayPal. Keterya sends confirmation emails and follows up to schedule the session after payment.
Keterya
Simple next step ladder
After the $1 check-in, we recommend the simplest path instead of pushing a plan.
$1 First Tech Check-In: understand the issue and fix one simple thing when possible.
$25 One-Time Tech Help: use this when it is a single focused issue.
$75/month up to 5 hours: choose this when questions keep coming up.
$200/month unlimited: choose this when a family wants a trusted place to call first.
Free community session: available for qualified retirement communities, libraries and senior centers.
Keterya
Who may help
Keterya is built around patient, approachable support.
Some Keterya helpers are high school or college-age students who are trained, knowledgeable and comfortable with everyday technology. They are expected to explain things clearly, respect privacy and follow Keterya's service boundaries. Seniors or authorized family members stay in control of passwords, accounts and sensitive decisions.
Keterya
Billing and boundaries
No sensitive information should be sent through forms, email or text.
Keterya does not ask for passwords by email, does not store passwords, and does not provide legal, financial, medical, tax or investment advice. Remote help is only provided with clear permission. For banking, Medicare, Social Security or sensitive accounts, Keterya can guide general navigation, but the senior or authorized family member must stay in control.
Before paid service begins, Keterya confirms the scope clearly. If the issue is outside what Keterya can safely help with, we will say so upfront.
Start gently
Need help with a phone, tablet, computer or app?
Call or text Ben and describe what feels stuck. We will keep the next step simple.